customer retention
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Loyalty Programs
How to Upgrade Membership Tiers with Promotions
Unlock the potential of your membership program by strategically leveraging promotions. Discover how tiered incentives can boost engagement, reward loyalty, and entice members to ascend through your ranks, creating a win-win scenario for all.
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Hotel Rewards
Are Hotel Reward Programs Sustainable in the Long Run
Hotel reward programs, once a lure for loyal guests, now face scrutiny. Balancing perks with profitability poses a challenge. As travelers seek value, can these programs adapt to remain sustainable in an ever-evolving hospitality landscape?
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Miles Guide
Is Mileage Expiration a Scheme to Force Loyalty
Frequent flyer miles often expire, nudging travelers to remain loyal or risk losing rewards. Is this a clever loyalty tactic or a scheme to compel commitment? The debate on mileage expiration reveals its strategic layers.
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